Appearance & layout
Layout modes
Three options. Pick from Settings → Appearance → Layout.
Floating bubble
Default. A round chat button in the corner. Click opens a panel above it. Chat-window is a corner card (400 × 620px on desktop, full-screen on mobile).
Best for: marketing sites, portfolios, content sites where the chat is a secondary affordance.
Bottom-bar pill
Floating pill at the bottom-center of the viewport. Visible by default, with optional quick-chip suggestions above it. Clicking expands a panel above the pill.
Best for: e-commerce, landing pages, anywhere the chat is a primary engagement surface and you want maximum visibility.
Side-panel drawer
Right-edge drawer, full viewport height. The host page gets margin-right so its content slides over to make room — like a real browser sidebar, not a floating cover.
Best for: docs sites, support portals, app interfaces where the chat is a continuous co-pilot.
You can switch layout per-site from the dashboard. The widget picks up the new layout on the next visitor session (no re-deploy needed).
Primary color
Drives every accent in the widget — launcher, send button, focus rings, message-bubble brand color, kbd hints.
Three sources, in priority order:
- Admin override (Settings → Appearance → Primary color). Wins everything.
- Crawler-detected color (during the crawl, the worker samples the host page’s palette and picks the dominant brand-feeling hue). Fills in when admin hasn’t set one.
- Per-tenant brand color auto-applied via site-config response.
If nothing’s set anywhere the widget falls back to a safe teal — but in practice every active site has either an explicit override or a detected color.
Greeting
The welcome text shown when the chat first opens. Default: Hi! How can I help you navigate this site?. Override per-site in Settings → Greeting.
Plain text. No HTML. Keep it under 80 characters for the cleanest look.
Position
Where the floating launcher / bottom-bar sits. Options: bottom-right (default), bottom-left, top-right, top-left. Side-panel layout ignores this — it always docks to the right edge.
Typography
The widget auto-inherits typography signals (heading font, body font, button-radius) detected during the crawl. The chat UI mirrors these so it looks “of” your site, not “on top of” it.
You can’t override these from the dashboard — they’re driven by the crawl. If you change your site’s fonts, recrawl to pick up the new signals.
Dark vs light
The widget picks its theme automatically in two passes:
- First it reads the OS-level
prefers-color-schememedia query. If the visitor’s OS is set to dark mode, the widget renders dark. - If
prefers-color-schemeis absent (rare), it falls back to sampling the host page’s body background luminance — dark backgrounds (< 0.35 relative luminance) get a dark widget, lighter ones get a light widget.
There’s no explicit dark/light toggle in the dashboard — the widget just follows the visitor’s environment.
Per-page customization
There isn’t any. The widget is per-site, not per-page. If you need different configs on different pages, register multiple sites and gate the embed snippet by route in your template — that’s the supported pattern.