Nudge messages
A small floating bubble that appears next to the launcher a few seconds after the page loads. Optional — off by default, turn on for landing pages with engagement goals.
When to use it
- Landing pages — visitor lands cold, doesn’t know they can ask a question. A nudge surfaces the affordance.
- Pricing / checkout pages — proactive “any questions about the plans?” can convert hesitant visitors.
- First-time visitor pages — combined with a session check, you can show the nudge only on the first visit.
When NOT to use it
- Internal apps / authenticated dashboards — repeat users don’t need a poke.
- Dense info pages — the bubble adds visual noise. Save it for surfaces with breathing room.
Configure
Settings → Nudge messages in the dashboard.
| Field | What |
|---|---|
| Show bubble | Master on/off toggle. |
| Message | The tooltip text. Keep under 80 characters. Default placeholder: “Hi! Need help finding something?” |
| Style | Bubble (rounded chat-bubble shape), Card (soft-shadow rectangle), Minimal (single line, no chrome). |
| Show after | Delay in seconds before the bubble auto-appears. Default 5s. |
| Dismissable | Show an X to close it. Recommended on. |
Dismissal cooldown
Once a visitor dismisses the nudge, the widget stores leflux:nudgeDismissed in localStorage and won’t show the bubble again for 24 hours. This means the same visitor doesn’t see the nudge on every page nav.
The cooldown is per-domain (because localStorage is per-origin). On a session-isolated visit (incognito, new device) the cooldown resets.
Click-through
Clicking anywhere on the nudge — not just the launcher — opens the chat. The nudge is its own CTA. This is intentional: visitors who notice the message want to engage with the prompt, not hunt for the launcher button.
What gets sent to the widget
{ "nudge": { "enabled": true, "message": "Hi! Need help finding something?", "style": "bubble", "delay": 5000, "dismissable": true }}delay is in milliseconds (dashboard shows seconds, server stores ms).
Renders on all layouts
The nudge appears in floating, bottom-bar, and side-panel layouts. (Earlier versions only rendered on floating — fixed in widget release 2026-05-25.)